VoIP for Business
VoIP: The Future of Business Comms is Already Here
Your Comms Group has experience of serving thousands of UK companies including everyone from your local Home Care providers to the largest UK unions.
It’s fair to say that we are acknowledged experts in mobile communications technology, and specialists in the field of VoIP (Voice Over Internet Protocol), especially when it comes to VoIP's Future, Its Benefits, Remote working capabilities and Yealink VoIP Phones.
We’ll explain it all and more in this article.
The Complete Guide to VoIP (Voice Over Internet Protocol)
We answer the most Frequently Asked Questions about VoIP for Business
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Is VoIP Future Proof?
VoIP brings together the technology of the internet, the smart phone, the Cloud and telephony to create the biggest leap forward in communications technology, ever.
On the 10th March 1876, telephone history commenced. 3 days after lodging a patent for this new technology, Alexander Graham Bell made the world’s very first phone call with the words “Mr Watson, come here; I want you”
Telephones caught on, but were limited to one-to-one communication: one phone could only link to one other. Once telephone exchanges were developed, based on the technology of the old telegram network, many-to-many communication was possible and telephone sales boomed.
The next significant advance was not until 1973, when mobile phones were invented, followed by smartphones in 1994.
But the basic copper-wire technology for landlines and business desk phones today still relies on pretty much the same basic science as Bell used in the 19th Century!
Until now.
VoIP harnesses the power of the Internet to move your communications into the cloud: faster, cheaper and more efficient.
It replaces traditional copper-wired PSTN and ISDN lines, which BT has announced will be switched off in 2025.
It cuts bills by bundling together telephony, video-conferencing, instant messaging, and file storage functionality, eliminating the need for on-site hardware & tech support. Everything is covered under one license, and one simple monthly fee, removing hefty up-front costs.
VoIP facilitates remote meetings of any size, with participants anywhere in the world and is infinitely scalable, growing and changing with your business.
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Remote Working
Working From Home and remote meetings are the new normal. VoIP allows users to join meetings, answer the phone, access files and conduct all the usual office functions from anywhere with an internet connection.
VoIP is the perfect VoIP solution to Future-proof Your Business.
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The Benefits of VoIP
Imagine all your team each carrying all the office equipment with them, everywhere they go, all the time: HD-audio phone, instant messaging, internet browsing, files, call recording, emails, etc. VoIP equips them to do that. And it’s actually cheaper than traditional systems!
Unlike traditional computer and office telephone switchboard systems, you don’t need a large amount of physical office space or multiple individual telephone lines to connect your team to each other, the internet and the outside world.
Customer base and/or staff expanding? VoIP is infinitely scalable.
Power cut or internet fault? Forward calls to a mobile or laptop. You continue uninterrupted. When BT permanently cut ISDN & PSTN lines, you won’t even notice.
Want to know more? our Tech Team reveal the Top Ten Advantages of VoIP Phone Systems
Analytics - Management Information
VoIP allows you to easily track totals and trends of calls made and received, call-answering times, dropped calls, call lengths, etc., across your team to evaluate the customer experience. You can zoom into individual team members to examine performance and see caller's or client's complete call history and so much more. VoIP analytics software can also record calls – a crucial feature for customer service desks.
Our article, VoIP Analytics: The Benefits explains how Analytics can give your business the competitive edge and make sure that your callers have the best experience possible.
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Yealink T57W – VoIP Technology
On top of standard VoIP connectivity, this phone offers dual band 2.4G/5G connectivity, so you can make or take calls anywhere, anytime.
Video calling capability is built in, with a 7-inch touchscreen, and a webcam and headset can be easily connected, via the USB ports or wirelessly, via Bluetooth. HD audio ensures crystal-clear communication.
Scalability is not a problem, with the capacity to manage and connect up to 16 VoIP accounts.
Our article Yealink Reviews: the T57W VoIP Phone describes how the Yealink is the perfect way to keep your business communications running without any hiccups.
If our Yealink review has piqued your interest, then you're in luck. At Your Comms Group, we provide a range of top-notch VoIP phone handsets including disaster recovery, unlimited landline calls, and more - all with an exclusive price match guarantee!
To skyrocket your business into the future, get in touch with Your Comms Group today.
Want to know more about VoIP Solutions?
Get in touch with our friendly Support and Sales Team to discuss all aspects of VoIP for your business. We are telecoms industry experts and we specialise in VoIP for Business.