Frequently Asked Telecoms Questions
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Should I add on a spend cap or bar?
How will I know if I've reached my usage cap?
How will my SIM be delivered?
What about warranty?
What if a phone gets physically damaged?
What will happen after a SIM port/migration is complete?
What if my SIM gets lost or stolen?
How long does a SIM swap take?
Can I block certain apps on the phones I purchase?
Can I block international calling?
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YCG were fantastic from start to finish. They were able to save us a considerable amount of money whilst upgrading our systems to a very high spec. The customer service is second to none. I have no hesitation in recommending them to anyone and have never had a better experience changing systems.
Nicholas Humphreys Hatfield
Excellent service as usual from one of the greatest telecommunication companies I’ve ever had the pleasure of dealing with.