Manoj manages all aspects of the company’s finances, from the day to day financial management to more strategic business management from a financial perspective.
Manoj recently joined the company and brings with him a wealth of business experience. An accomplished, commercially aware finance professional, who has successfully operated at an executive level across a variety of industries and sectors . The experience extends to start-ups, restructuring of a business, disposals and successfully turning around underperforming or distressed companies and scaling businesses. His key skillset is the ability to problem solve, streamline and improve a business by implementing systems and procedures.
Manoj is a qualified accountant and a Fellow of the Association of Chartered Certified Accountants, a global professional accountancy body.
Jo ensures customers’ needs are met day to day and manages a portfolio of accounts.
Jo has been with YCG for over 5 years and has come from an education background where she was actively involved in a business management role, as well as lecturing.
Jo holds a Postgraduate Diploma in Tourism and Business Management. In her current role with YCG she is working closely with the sales and business development team, reaching out to prospective clients as well as managing existing clients’ relationships.
Languages: Jo speaks Polish.
Ronak Dattani deals with general customer service queries & admin duties. He also does hardware and accessories support, and account management.
Ronak is one of our newer members of YCG, coming from Chess Group after 15 years within various roles. He has over 25 years total within the mobile industry.
Ronak can’t remember too far back but he does have a BTEC national in Business and Finance from back in the 90’s.
Louis manages and deploys MDM policies and profiles specifically for customers with iOS, Windows and Android devices to manage remote updates.
Louis has worked in telecoms for 18+ years managing customers with technical queries; from building GSM tethering connections, to where we are today in helping secure mobile operating systems be managed remotely.
Louis achieved a qualification in Electrical Engineering and found himself enjoying the technical aspect of circuit building and solving issues. Branching over to the I.T side of things, he has earned and built relationships in different sectors such as Law, Care & Construction in helping customers achieve their requirements for Mobile Device Management and deployment.
Nahel manages the reseller accounts to help develop their business and maintain strong relationships with their customer base.
Nahel is new to Your Comms Group, but has nearly 10 years of experience in the mobile industry, managing Retention and Sales in the field.
Nahel graduated from Kingston University with a B.A. hons in Business Economics.
Josh looks after the VoIP sales and helps the Sales Team to understand the products, but also customer needs to be able to provide the right solutions for the business.
Josh has a BA in Hospitality Management (UWE Bristol) a Diploma in ICT, and formal VoIP Training at Voicenet Solutions and Daisy Wholesales.
Josh was born in the beautiful country of Mauritius and grew up in Bristol. He was the Assistant Financial Controller for a 4 Star Business class hotel in London before joining the Telecoms industry. Josh have been in the Telecoms industry for the past 10yrs. He plays football for a Team in North London and loves running and keeping fit.
Languages: Josh speaks Creole, French and Hindi.
Callum looks after existing accounts, building relationships and being the main point of contact.
Callum has been at YCG for just over 6 months now. Prior to working here, he has spent the last 7 years working as an account manager in telecommunications working with a number of different sized accounts.
Sara manages customer accounts, developing and maintaining strong relationship with customers.
Sara has been with the company for four years, prior to that she worked as an administrator whilst studying.
Sara graduated from St Marys University with a B.A. in Tourism Management.
Languages: Sara speaks Arabic.
Jamie is one of our engineering team. He provides technical support for landlines, VOIP and Internet connectivity, and will sometimes install our products at customer sites.
Jamie has worked in the industry for around 15 years (and with YCG for least 5 of those), but started off in software development in the 1990s, back when flannel shirts were in fashion, along with having hair on your head.
His computer science and software engineering qualifications came from Westminster and Brunel.
Ella runs the marketing here at YCG - that's everything from email campaigns, social media, events / sponsorships and our website.
Ella has been with the company for a year, this being her first professional role after graduating from University of West London with a BA in Fashion Branding and Marketing.
Enesa handles any queries customers may have, looking at systems and providing solutions that will streamline and make processes more efficient.
Enesa came from a Web Design company as a copywriter and web designer having recently joined Your Comms Group.
Languages: Enesa speaks Albanian.
