Our Values

Telecomms Partner You Can Trust


Connecting Excellence

At Your Comms Group, our values are simple yet powerful: excellence, reliability, and innovation.
We're your partners in seamless communication, committed to delivering tailored solutions
and staying at the forefront of technology to empower your success.
Welcome to a new era of connectivity.

Discover more about Your Comms Group Today! 



We are Accountable

What is the benefit to YCG of upholding this value

  • We deliver on our own work and help others deliver theirs
  • We agree on objectives and timescales and keep to them
  • We regularly monitor our progress in the delivery of objectives and timescales
  • We do not avoid difficult challenges and situations
  • We share and learn from our mistakes

How is the Value demonstrated?

  • Project delivery- on time, in budget
  • NPS – 9/10






We are Accountable-1




We work as a Team



Colleague First

What is the benefit to YCG of upholding this value

  • We always help others when they ask for it
  • When problems arise, we work together to solve them
  • We always listen to colleagues and seek to understand and learn from differences of opinion
  • We appreciate other people’s strengths and learn from
  • We celebrate our successes
  • Happy people, happy customers

How is the Value demonstrated?

We take 360 feedback every quarter and seek to improve on it, Employee of the Quarter


We are Experts 

  • Customers prefer to buy from knowledgeable staff
  • Customers who are well served stay with a business year after year
  • We will learn and understand our products and services to make it easier for us to do our jobs
  • Supports a healthy trusted customer relationship.
  • The Team is always learning.
  • We demonstrate agility and flexibility and be a champion of change.
  • ESG Policy

How is the Value demonstrated

  • We will always seek to be fully up to date on new products and industry trends
  • If we cannot answer the question, we will make sure we know who can (that means we will understand the company’s end-to-end processes)
  • Customer Testimonials
  • Unleash 'inner hero' (full potential)







We try to be Experts at what we do (1)




We always place the We always place the Customer first



Customer Delight

What is the benefit to YCG of upholding this value

  • Customers will buy from companies where they feel valued by being dealt with efficiently and knowledgeably.
  • Customers will accept delays provided they are kept informed so we never leave customers “in the dark”, especially if we cannot solve the problem in a day

How is the Value demonstrated

  • We can deal with customer queries on a “one touch basis” which saves time and cost (for both us and our customers)
  • We always call customers back if we are leaving a problem unsolved overnight

Our Happy Customers

Explore Our Success Stories For more testimonials, click here


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A seamless transition to Your Company Comms from our old provider, for much less, including new equipment and a customer service that is responsive, friendly and effective. Particular thanks to Lee and Jamie.
Dean Brothers
Company Director
YCG are delivering a true high level service around the clock and really know how to focus on client's needs, rather than offering what is popular on the market. I've been working with Rob for several years and very pleased of his professional account management levels. If your company feels its lacking personal care, you should definitely consider YCG as your service provider!
Robert Tornovsky
Company Director
Your Comms group make managing our SIM card estate easy by providing a single point of contact for all of our network providers. They're always quick to respond to queries, and ordering, cancelling and transferring lines is a painless process.
Ellen Swinburne
Company Director