Cheaper calls and all-in-one services keep your communication costs lower than ever.
Microsoft Teams Direct Routing is the ultimate unified communications solution. Combine PSTN calling with a full suite of Microsoft Teams services and enjoy complete business communications without compromise. Even better, choose Your Comms Group and make the most of a range of PBX services that are unavailable through Microsoft Teams Direct Routing alone.
What happens if you lose signal mid-call, or if your office faces a power outage? Thanks to Your Comms Group and Microsoft Teams Direct Routing, you won't need to find out! Your Comms Group provide disaster recovery services as quick as a flash with our UCaaS platform. If the worst happens, we will automatically redirect your calls to previously allocated locations, ensuring zero downtime and zero missed opportunities.
Microsoft Teams Direct Routing powered by Your Comms Group makes it easy to manage your company's calls. Save valuable time, money and energy with our bespoke Auto Attendant/IVR system that does all of the hard work for you. From complex menus that provide call-routing options to hunt group and call queue configurations, dealing with an influx of callers just got a lot more straightforward.
Make sure that all of your communications run in a smooth, streamlined manner using our flexible and scalable Contact Centre from Your Comms Group. We provide a fully unique and easy to navigate customer experience, allowing you to maintain transparency and control when it comes to interacting with clients via our multiple channels.
Give your customers the best experience possible and manage your calls with ease thanks to a range of call features supplied when you choose Microsoft Teams Direct Routing. Forward, hold and queue calls efficiently, receive your voicemails via the cloud or send them directly to your email, make the most of hold music and much more.
Re-routing of phone numbers when Microsoft has an outage
Seamless number porting from any provider
Enterprise-level security and compliance
Legacy PBX Integration Support
Multiple Managed Service Options
24/7 x 365 enhanced Microsoft Support
Want to know more about our Microsoft Teams Direct Routing solutions? Send us a message or give us a call to find out what we can do to help your business reach its full potential.
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A seamless transition to Your Comms Group from our old provider, for much less, including new equipment and a customer service that is responsive, friendly, and effective. Particular thanks to Lee and Jamie.
YCG are delivering a truly high-level service around the clock and really knows how to focus on client's needs, rather than offering what is popular on the market. I've been working with Rob for several years and very pleased of his professional account management levels. If your company feels its lacking personal care, you should definitely consider YCG as your service provider!
Your Comms Group makes managing our SIM card estate easy by providing a single point of contact for all of our network providers. They're always quick to respond to queries, and ordering, canceling and transferring lines is a painless process.