Horizon Collaborate

FAQs about Horizon Collaborate

• How can Horizon Collaborate help mobile working?

  Horizon Collaborate provides a comprehensive set of features including Call Forwarding for efficient call management, Home Worker for seamless integration of profiles and settings in your home office, and Remote Office for the flexibility to use your number and profile on any phone, regardless of location.

• Is it expensive to install?

  Horizon Collaborate is an ideal solution for businesses of all sizes, offering improved productivity and a professional image with the minimal capital investment required.

• What are the benefits of Horizon Collaborate?

  By seamlessly connecting people, applications, clouds, and networks, Horizon Collaborate empowers your business to transform the speed and efficiency of information sharing, meeting customer demands, enhancing employee productivity, and ultimately improving your bottom line.

• How does Horizon Collaborate facilitate close work among staff?

  Horizon Collaborate enables staff to work closely by providing access to a unified application that combines instant messaging, presence, voice, video, desktop and application sharing, and document sharing. This single application can be accessed on Windows, MAC, Android, and iOS devices, allowing users to connect and collaborate from their preferred devices, regardless of their location.

• How do I rationalise my site?

  Conducting a site survey is a valuable step as it helps identify unnecessary services and hardware, which can be taken into consideration during decision-making. With Horizon Collaborate being a cloud-based telephony platform, businesses can eliminate the need for a physical PBX, reducing maintenance costs, and requiring only simple installation of on-site handsets. This results in significant cost savings, particularly for larger multi-site customers. Additionally, Horizon Collaborate seamlessly integrates with Gamma's SIP, Ethernet, and Broadband products, and can also interface with legacy connections, making it a flexible and versatile solution.

• How can I enhance the professional image of my company?

  Horizon Collaborate is an ideal platform for organisations seeking a professional and user-friendly interface for external communications. Whether it's schools, public sector organisations, major venues, or event operators, each faces unique challenges in terms of staffing, training, and cost management, which can sometimes impact frontline communications. With Horizon Collaborate, setting up and using the platform is simple, allowing you to present a flexible and highly professional image to your stakeholders.

• What is the call quality like?

  The quality of calls, like any communication system, relies on the underlying access available. With our reliable Ethernet and Broadband products delivering the service to your locations, you can trust in excellent voice quality, supported by industry-leading service level agreements (SLAs) that ensure performance and reliability.