London's Best Business Phone Systems

Frequently Asked Questions about Phone Systems

• How long does setup and installation take?

  A business phone system solution is a tailored telecommunications system crafted for businesses to manage call handling, store crucial information, and foster seamless communication with customers, vendors, and employees. This inclusive solution includes essential hardware components like a PBX (private branch exchange) system, phones, and various telecommunication devices. Moreover, it integrates software and services, encompassing features like call routing, conference calling, voicemail, and auto-attendant functionalities.

• What is the Best Value Phone System?

  We offer the Best Value Phone Systems. We usually recommend VoIP and provide cutting-edge desk phones to suit your requirements. 

• Do you install in London & Surrounding Areas?

  Your Comms Group can offer Supply and installation Services in London and all over the UK.

  Our engineers are on the road throughout the country. 

• What are the advantages of using VoIP for my business phone system solution?

  Opting for VoIP is a smart decision for a business phone system, allowing economical calling via the Internet, and offering a more cost-effective solution than traditional landline services. Moreover, VoIP services typically include enhanced features such as auto-attendant, unified messaging, and call forwarding.

• What is a cloud-based phone system?

  A cloud-based phone system operates in the cloud rather than on-site, utilizing the internet to facilitate calls, faxes, voicemail management, and other features from any internet-connected device. Unlike conventional phone systems, calls are directed through the cloud, removing the need for expensive hardware and installation charges. This adaptable approach enables users to effortlessly access their phone system from different devices with internet connectivity.

• What are the different types of business phone systems that are available?

  1. Traditional Landline: Foundational telephone systems utilising analogue or digital connections with wired links connecting phones and the system.
  2. VoIP (Voice over Internet Protocol): Harnessing the internet for call operations, offering flexibility and cost-efficiency.
  3. PBX (Private Branch Exchange): Systems employing a telephone switchboard to connect multiple lines and extensions within a private network.
  4. Virtual Phone Systems: Cloud-based solutions utilising the internet to manage and direct calls, providing scalability and accessibility.
  5. Mobile Phone Systems: Tailored platforms for mobile devices, such as smartphones and tablets, enhancing communication on the move.
  6. Unified Communications: Integration of various communication tools into a unified platform, streamlining collaboration and connectivity.

• Can I keep my existing phones with a cloud-based phone system?

  Indeed, in many cases, your existing phones can be compatible with a cloud-based phone system, contingent on the phone type and service provider. While some providers may mandate their proprietary phones, others might authorise the use of your current phones. It's essential to check with your service provider to confirm whether your existing phones are suitable for their cloud-based phone system.