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How to use and access the directory with iPECS (Windows)

A guide summarising how you can use and access the directory using your iPECS UCE application for Windows Desktop.

This guide will demonstrate how to access and use the directory with the iPECS UCE for Windows Desktop.

Select the ‘contacts’ icon from the left-hand side menu.

Your contacts will be divided into three tabs: Organisation, Shared and Private.

Organisation is a list of colleagues from your organisation, which you can separate into categories via the app (e.g. by department). To view a contact, click on the relevant section. You’ll be able to see whether they’re available or not for an audio or video call.

To call or contact, you can right-click and choose any of their numbers available in the directory, through a range of mediums, such as an instant message or email.

Shared contacts will show in your system directory. This is a full list of contacts available to everyone using the UCE application. This can be updated in iPECS Cloud by the system administrator.

Private is a list of your own private contacts. Click on the person with a plus sign to create a new contact.

Go to application settings to sync your private directory with your Outlook contacts.

You can search for a contact in the search bar, by name or organisation.

If you have any questions regarding the UCE app, please contact Your Comms Group.