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How to set up voicemail to email in the iPECS Cloud Portal

A guide to setting up voicemail to email via the iPECS Cloud Portal.

Setting up voicemail to email in the iPECS Cloud Portal is a simple process, which is explained below. 

First, select ‘user setup’, located beneath the ‘user’ part of the portal. Double click next to the name of the user for whom you want to add the feature. 

Select the ‘modify’ button from the newly opened portal, and make sure you have typed the user’s email into the email field. 

Next, scroll down and select ‘feature’. Set voicemail to use, and enter the password from your system administrator into the password field. 

From ‘email notifications’ you can either choose text-only, which will send the user an email saying a caller has left you a message with details such as the date and time, whilst the ‘attach voice file’ option will also attach an audio file to the email. 

Next, you can select ‘skip’ to avoid having the date and time at the start of the message, as you will already have that information in the body of the email. 

Finally, ensure that ‘encryption’ is set to use.

For more information, contact Your Comms Group.