1. Help Center
  2. Billing Platform

How to change a username

Learn how to change a username on the YCG Billing platform

In this short video, we are demonstrating how to change a username on the YCG billing platform. This is particularly useful when you have a mobile number you want to keep but change the person using it. Changing usernames keeps your billing portal organised so you can see exactly who is using what numbers and services at a glance. 


Your Comms Group boasts a rich history of supporting a diverse range of UK companies, spanning from local Home Care providers to prominent UK unions. Our commitment is to extend consistent and exceptional care to every business, offering an extensive product portfolio, unbeatable prices, unparalleled personal service, and expertise.

If you require any further assistance do not hesitate to call:

Free phone:

033 3320 8040